Privacy policy
How Glow Routebase Co., Ltd. collects and handles personal information from website visitors and engagement clients.
Data controller
Glow Routebase Co., Ltd. is the data controller for personal information collected through glow-routebase.click and related engagement correspondence. Contact: hello@glow-routebase.click, 024389536, Street: 15 Soi Charoennakorn 32/1 Chareon Nakorn Road; City: Khlong San; State/province/area: Bangkok; Phone number: 024389536; Zip code: 10600; Country calling code: +66; Country: Thailand.
Information we collect
When you submit the contact form we receive your name, email address, optional engagement preference, preferred kickoff window, and message content. We also collect limited technical data such as browser type and pages visited when analytics cookies are accepted. Engagement work may involve people extracts you choose to share; we ask that identifiable employee records be minimized before transfer.
Purpose and legal basis
We use contact details to respond to inquiries and to perform requested engagements. Analytics data, when enabled, helps us understand which pages are useful. We process this information based on your request to receive a response, our legitimate interest in operating the practice, and consent where cookies require it.
Retention
Inquiry messages are retained for up to twenty-four months unless a longer period is needed for an active engagement or legal obligation. Engagement files follow the retention schedule agreed in the engagement confirmation, typically three years after final delivery. Analytics cookie identifiers follow the durations listed on our cookies page.
Your rights
Subject to Thai personal data protection law, you may request access, correction, deletion, or restriction of your personal information, and you may object to certain processing. Contact us at hello@glow-routebase.click to exercise these rights. You may also lodge a complaint with the competent authority in Thailand.
International transfers
Our primary operations and storage are in Thailand. If a processor outside Thailand is used for email or hosting, we take reasonable steps to ensure appropriate safeguards consistent with applicable law.
Sharing
We do not sell personal information. We may share information with service providers who support hosting, email, or analytics under confidentiality obligations, or when required by law.
Updates
We may update this policy periodically. The revised version will appear on this page with an updated effective context.